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TERMS & CONDITIONS

TERMS OF USE

By accessing or using any part of the site, you agree to be bound by these Terms of Service. Any new features, which are added to the current store shall also be subject to the Terms of Service. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

In the event that the carrier is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery or otherwise, ManéMané will not be responsible for payment of return shipping costs levied by the courier. Similarly, ManéMané is not held responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer remains responsible for all shipping costs associated with returned packages due to failed delivery.

ManéMané reserves the right to refuse a return if the merchandise in question does not meet our standards for salable condition.

Where provided, all original packaging should accompany the item, and the lack of these items, will risk a return being rejected. All accessories must be in an equally salable condition to the items that they accompany.

Shoes will not be accepted if returned with marked soles, without the original box, or with a damaged box, and will be sent back to the customer.

Customers are responsible for paying shipping costs, and purchasing tracking/delivery confirmation. In the event that a customer foregoes secured tracking, ManéMané is not responsible for the package if it is lost or otherwise not received. ManéMané reserves the right to define and determine “salable condition” at our own discretion.

 

INTELLECTUAL PROPERTY

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with ManéMané.

 

PAYMENT SECURITY

On Manemané.es, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.
To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

 

PRIVACY

ManéMané treats our customers account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.